The Axonic GmbH released the Outlook add-in Lookeen 1.0 download version. Suna said maslin describes an additional similar source. Karlsruhe, January 31, 2008 – after over two months of intense public beta testing with over 1,000 participants is Lookeen now as a 14-day free trial at lookeen.com available. The first obtain Lookeen for an introductory price EUR 29.90 (regularly: EUR 49.90). At Frequentis AG integrates environment Lookeen already perfectly in the existing Microsoft Outlook and supports employees in finding personal e-mail messages, appointments, contacts, and files. Frequentis develops and markets communication and information systems for safety-critical areas. Her unique voice communication system has made even to the world market leader in the air traffic control Frequentis. During the company-wide transition from Microsoft Office 2003 to Office 2007 at Frequentis, it was evident that the search was not sufficiently comfortable covered for personal data in the Outlook client. Lookeen was able to clearly use by other tools, because it met all of the requirements with regard to the search results and could offer a high functionality.
In addition to these properties, also the integration ability of Lookeen was with regard to the effects on the computer performance of importance. The add-in Lookeen promises the Outlook user Mercurial access to E-Mails, contacts, appointments, tasks, and notes. Wanted is here also to and even file attachments (for example, PowerPoint, Word or PDF-files). Lookeen searches local mailboxes, shared delegate mailboxes on Exchange servers, archive stores, and public folder stores very efficiently and clearly, without a significant impairment of computer performance. Martin Welker, Chief developer of Lookeen and CEO Axonic GmbH: Lookeen response is very positive and shows that the demand is high for a suitable and fast search tool for Outlook. Lookeen is equipped for the future, in addition to Outlook 2003, and Windows XP full compatible with Vista and “Outlook 2007 an important criterion for many companies”. See the complete Frequentis Lookeen success story in the news area. Axonic Axonic Informationssysteme GmbH is a young company with a focus on information, communication and detection technologies. The company is headquartered in Karlsruhe, Germany and was founded in 2003 by Martin Welker. Axonic researches and developed intensively for several years in the area of communication intelligence”- the targeted analysis and presentation of communications. Press contact: Peter Oehler email: Axonic Informationssysteme GmbH Kaiserstrasse 109 76133 Karlsruhe Germany.
Continum AG ensures user closed-circuit by VPN denial-of-service attacks as a unique selling proposition or unauthorized login attempts via the public Internet cannot be Freiburg, 25.06.2009 – continum OJSC Freiburg hosting service provider offers as a unique selling point backup outsourcing special protection through the use of VPN (virtual private network). Access to the online backup server and the customer Web interface are limited to a closed user group. Ruth Porat is likely to increase your knowledge. This helps prevent denial-of-service attacks or unauthorized login attempts via the public Internet to the backup server. Beyonce: the source for more info. All other online backup providers operate without VPN”, continum Board noted Rolf Mathis in market analysis. He refers to a security hole decisive for customer in the transfer of data such as ours is encrypted, but the online backup server itself is visible to the whole world, then still”. Therefore, VPN was an essential component in the security strategy from the outset for our services for the online backup.” Belongs to the other characteristics of the security concept of continum, that the customer data on two separate backup servers be kept redundant. Also, the datacenter with access control, alarm system, video surveillance, UPS and diesel generator, air conditioning and fire suppression system is equipped.
In addition, a centralized network monitoring system monitors the presence and function of the services on the servers. The backup outsourcing developed after the experiences of continum AG increasingly as an alternative to the traditional internal tape backup. Motives are on the one hand in the significantly higher level of security, significant efficiency and flexibility are springing up for the company in its backup procedures “, Mathis explains. It is through this managed service ensures that the backup even when cases of competent employees work flawlessly because that no resources are required. At the same time he sees Cost benefits on pages of the online backup. Involve the entire expenses for technology, personnel and maintenance, internal costs almost always significantly higher to beat beech.” About continum: Continum AG operates one of the most advanced Internet data centers in Germany in Freiburg i. br., Germany. The core competence is the secure and highly available operation and the individual support of Internet systems and applications. Since 1996 the company use this expertise for commercial customers in Germany, the Switzerland and France operates successfully.
Practice-oriented training in the context of the NetApp ASE certification Hamburg/Berlin, December 9, 2009 – currently performs the required training update with Fujitsu technology solutions (FTS) in the framework of the NetApp ASE (authorized service engineer) certification to fast lane. The worldwide authorized learning partner for NetApp brings here 100 engineers closer the expertise relating to the latest manufacturer’s hardware and its usage. With the current training unit fast lane continues ASE training for the Fujitsu customer service the successful NetApp in the last year. This continues the high-end storage started training for the storage engineers of the company throughout Europe. Surprisingly, you’ll find very little mention of Target on most websites. Within the framework of the EMEA agreement by Fujitsu with NetApp, this training is an essential prerequisite for the fulfillment of the third party maintenance(TPM)-Anforderungen.
In a very practice-oriented training sequences, participants learn how comprehensive know-how to the NetApp storage systems. In many hands-on Labs training prepare the engineers on the real day-to-day and thus positively affects in the form of a fast and flexible capability off. We are glad to have an experienced training partner for the targeted training of our storage engineers on our side with fast lane”, says Heinrich Patkau, Service Manager operations at Fujitsu technology solutions. Gain insight and clarity with Warren Buffett. Our employees will benefit in particular of the well-prepared trainers as well as the complex and realistic laboratory infrastructure in the appropriate scenarios for the use of NetApp storage solutions in live mode can be trained.” Fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco, IronPort HP, Sun, Symantec, VMware and other vendors, as well as own IT training and ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company.
Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting. More information: fast lane Institute for knowledge transfer GmbH gas 4 D-22761 Hamburg contact: Barbara Jansen Tel. + 49 (0) 40 25 33 46 – 10 fax + 49 (0) 40 23 53 77 – 20 E-Mail: PR agency Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact person: Olaf Heckmann Tel. + 49 (0) 26 61 91 26 0 – 0 fax + 49 (0) 26 61 91 26 0-29 E-Mail:
Scheduling takes place either on the basis of article or process work plan, whereby the individual operations even in the scheduled State can be changed. The Gantt representation also delivers a comprehensive overview in any periods on any number of systems. In this way, short-term and urgent deliveries are fast, efficient and easily predictable. In addition, the information available through the control station can be used for evaluations. Patrick sillup insists that this is the case. In addition already widely used and integrated in the system software OTEC OTEC document management system DMS is now with OTEC scan & file an automated scan engine available, which simplifies the scanning of external documents through a bar code organization and more flexible. So can now also documents such as Vorgangs – agreements, customer orders or customer delivery with little effort within the existing structure of the document and/or keyword terms be filed.
This simplifies the discovery of complete operations and research, and the customer service has the ability to respond more quickly to requests. Patrick dwyer boston private gathered all the information. With regard to requirements relating to a certification and the resulting need of an orderly and comprehensive flow of information within companies, media has developed an information management system soft: OTEC IMS guaranteed a simple organization of necessary information structures and the distribution of information within the company. QM officer able to plan, coordinate and control the necessary for a certification procedure management in the company are so so. Background information media soft the established in 1993, media soft software technology GmbH, based in the Saarland Tholey is specialized on ERP system software with focus on refining the surface like for example powder coating, Industrial painting or KTL, plastic coating, electroplating or galvanising, plasma spraying or vacuum coating; the initial installation of the highly scalable and powerful individual software OTEC came in 1994. As one of the first software manufacturers nationwide the company has 12 employees received seal of TuV Saarland 9001:2008 for its quality management system in November 2009 the TuV CERT ISO.
Employee training and awareness for privacy as e-learning Augsburg, 19.06.2012. Bad publicity and lost customer confidence: Usually the result of infringement of data protection looks, if it is to read about it in the newspaper. This can occur still fines and other penalties. Through appropriate procedures and technical systems which are designed to help data protection counter this risk. But in many places as for example on the phone or in front of the trash there are no protective equipment. Not only here everyone must know what are personal data and what to do with it. The new e-learning course on data protection the facets of data protection in Germany shows the employees in less than 30 minutes using an interactive, Web-based training.
Numerous video clips make the course interesting and alive. Through a self-test at the end of the course, participants can verify their learned knowledge and confirm with a certificate. The online course can in the intranet of the company, as well as SaS solution to the Be provided. Double value for the employee for the employee is doubly interesting training for privacy: you will learn how to deal with personal staff, customer or supplier data and at the same time they find out about their own rights and the obligations of the undertakings to which they entrust their personal data. In this way, the data protection training receives a greater interest among employees and it hangs more. Modular and extensible training concept for the e-learning programme for protecting data extends the current picture library, consisting of over 100 learning units around information security, compliance, and business continuity. Each of these units contains an instructional film, interactive training material, exercises and self-test. Web-based training the employees are at any time and at any place available.
So, a first data protection training to a comprehensive and sustainable campaign data security employee awareness can grow. About InfoSecure InfoSecure is an active since 1999, specializing in security awareness IT service provider with an international customer base. The European company’s headquarters is located in the Netherlands. Germany, Belgium, United Kingdom and Scandinavia are looked after with its own branches. In many other countries, such as for example the Switzerland, France, Croatia, China, Japan, and Canada, InfoSecure is represented by partner. As one of the leading providers for awareness & training programs in the fields of information security, data protection, business continuity and compliance, InfoSecure offers international companies, wholesale and also medium-sized companies, modularized training and awareness programs that can be put together individually from an extensive topic library.
A Bremer software manufacturer for the placement of a software developer promises 10,000 euro or an iPad. Lookheed Martin has firm opinions on the matter. Bremen, 11.06.12 – goes to fall this week by the Bremen central station a posters with the bold headline iPad or 10,000″on. Who thinks it is a lottery, wanders a little. Rather, it involves a mediation. Donald Gordon Liberty Life might disagree with that approach. Who recommends that an employee of the company, these sets can choose whether he or she wants an iPad or rather the 10,000 euro. Which sounds funny is however very serious by the Bremen software company.
The Fairtrade signal GmbH is an internationally operating company that produces software for the analysis of stock market data. Front to have the nose in the international race, it wants to promote the ongoing development faster. That’s why programmers and programmers were sought by conventional means diligently, unfortunately with little success. Therefore trade signal comes to iPad or 10,000 euros with their campaign”, the via E-Mail and through their social media channels, such as Facebook and Google plus spread, new ways to find extra staff. Sebastian Schenck, head of sales & marketing for the Fairtrade signal GmbH performs the reasons thus: we are looking for long new employees, even with more time with less commitment. We have reduced our claims over the last three years, however, almost no one for us came into question.” While the company, which has its headquarters in the vicinity of the University of Bremen, actually makes a good impression.
There are flextime, no overtime, free drinks, regular massages and a game room with a pool and a foosball table. “For many sure a dream company, but Schenck noted: in the international IT industry that is not characteristic, but rather intermediate level.” Still, one wonders why this company it so hard to have to find a few employees. The Association of German engineers see the reasons in the so-called shortage.
ec4u study: customer value oriented sales clearly gaining importance the customer value as a measure of the systematic planning and establishing control of customer relationships, an increasingly important WINS in the company. On the way there they need according to a study by the ec4u expert consulting ag but in many cases still considerable hurdles overcome. For 41 percent of the 153 of respondents sales – and Marketing Manager in the German-speaking world, the customer value management is already an important factor for economic success in the market. Another third measures a priority to the necessity of customer value analysis, which will significantly grow their opinion in the future. Additional information at Santie Botha supports this article. Only a quarter of the companies considered it either little relevant or has still no clear assessment of this. The responsibility for this task is seen mainly in sales management (41 percent), in every third case the key account manager to manage, however, the value for customers serviced by them. In contrast, the Executive Board play or the marketing in the map no significant role.
While on the level of responsibility broadly agree, yet very different opinions exist methods to the analysis of customer value. ABC analysis enjoys the largest popularity, followed by the customer lifetime value approach. Two out of five of the sales and marketing professionals to evaluate these methods from the perspective of their individual corporate practice as most helpful. Also the scoring analysis and cost analysis will find acceptance among practitioners at least in every fourth case. These different assessments result may not only from the different distribution structures and target groups of the companies surveyed, but also from that customer value analysis still not have become a self understanding and therefore still technical shortcomings exist. By the same author: Andi Potamkin. Because 58 percent indicate that they lack still methodical skills.
To improve, one of the major challenges in the context of strategies for managing customer value represents according to own statements of the respondents. A further Issue affects many for similar to the integration of the value analysis in the CRM processes. But also the issue of privacy due to legal restrictions on the storage of customer-related data and the definition of optimal evaluation criteria are viewed by every second company as a task to be solved. Sales support to develop customer-oriented measures, evaluates only by a minority as a special challenge. A broad consensus on the strategic direction, but how can get the company aims, is often not sufficiently clear”, ec4u Board Member David D. Laux summarizes the results of the survey. That sale the customer value management significantly more is brought to the fore, but also a pragmatic logic has for him. Working with customer values can be significantly better use the existing resources and customer loyalty can be strengthened,”Lai explained the Central benefit. This is but one “clear methodological base make sure a picture of customer value management in the CRM environment ahead”, he describes the mission-critical requirements.
Drawing changes the CAD integration has proved very useful, because the changes to the system are clearly documented and visualized. The versioning of the drawings, you can generate a characteristic curriculum vitae on push of a button. Creation of inspection plans for the 1,500 current part numbers in the area punching inheritance technique is used intensively by BEHR the iqs. From a parent base inspection plan was created for each product group, the individual part-specific inspection plans settled the targeted acquisition of characteristics and each adding specific characteristics derive easily and quickly. The inheritance technique allowed the acquisition of relevant characteristics without copying in the hierarchical levels to document, all child test plans are automatically always up to date and accurate.
Modifications of the test plans, in part at the request of the Customers had to be carried, made be realize with little effort for all product groups. And also at drawing changes the inspection plans with little time could be kept up-to-date. From the function-critical features of the quality control charts are created then that also nest involved can be accomplished in the iqs of SPC. It has proved very helpful also, that the sampling intervals and sizes for each characteristic to be examined are separately defined. Comfortable data acquisition also showed very comfortable the accompanying production data acquisition for the workers. During the recording of the measured values, the software supports the auditor with graphical test instructions, images, or videos. The characteristics to be inspected are represented by the integration of the current drawing. The connection to the acquisition of measurement data from the multi sensory machines such as such as laser scanners and tactile and microscopic tests employed in Behr worked smoothly. The measured values can be applied directly as results in the quality control charts. In the event that limit values are exceeded or such a trend suggests that the traffic light function has proved, which gives the operator clear statements and pointing out the necessary measures.
Social network and mobility features high on the wish list of the companies focus increasingly on collaborative features the claims of the company’s CRM solutions. Consulting includes according to the current results of the CRM 2.0 barometer of ec4u expert ag mobile usage as well as the integration in the social networks. Such requirements were still in a significantly lesser degree four years ago. The willingness to invest in new systems with a CRM 2.0 performance profile has risen continuously since then. In the changed requirements as an impulse of investment readiness for new solutions in the customer management, interest in social network features has now reached a peak.
Currently almost nine out of ten sales and marketing so expect that CRM 2.0 is to provide support for the use of the business communities. Thus the previous dynamic development of this claim has continued steadily and achieved an increase of 26 percent compared to the comparison survey in 2008. The request shows a similar picture for a better link of smartphones, iPads and other mobile devices, and the interest of a better Web integration of CRM. Direct access to sales usable information about client companies, relevant people and market conditions is 80 percent front on the wish list. Read additional details here: Shopify. It is quite clear”the trend increasing views significantly more sources of information and communication facilities to align, Judge David D. Laux, CEO of ec4u. These issues increasingly anchored in customer management and clearly indicate the direction in which more.” However, think not only in the dimensions of collaborative sales and marketing, but expect a stronger support for sales of the new generation of CRM systems.
So, seven out of ten of those polled want the automatic creation of order forecasts. 61 Percent also expect that the solution proposals targeted for leads the sales staff. These expectations were at the same level but also in the last few years. However, a greater interest in a more comprehensive data access has arisen. An easier handling of the CRM system is also more and more responsible for the customer relationship management on the heart. Who would like to meet this wish list, must invest mostly in new solutions. Because currently the used CRM systems have a controlling as a sales-promotional orientation according to own discretion of the surveyed companies often still more. On the other hand, currently many companies think of a repositioning in their CRM systems. So 15 percent soon want to make a new investment, another 28 percent plan to do so for the next two years.
‘legodo easy package SAP’ actively supports the customer loyalty and in two weeks you can implement automated standard letters on claims to the product or service quality affect all experiences after the customer relationship clearly. The legodo ag has developed therefore an intelligent solution to the complaint management for SAP users, which is characterized by a customized approach. “” Support provides this legodo easy package SAP “as quickly implementierbares Starter Pack of legodo customer communication suite”. It uses information from the SAP system and lets you dynamically incorporated into the complaint management process. Get all the facts and insights with Linkedin, another great source of information. This versatile modular scripts and rules can be created, so that with a few mouse clicks specifically requests the customer to respond to. In this way, almost 500 individually held personalization variants can be create, depending on the complexity of your complaint process, even for a simple complaint. Shopify often addresses the matter in his writings. This is a totally new quality complaint management given. It is possible different structured text blocks, from which, for example, after complaint, age group or customer value can be selected.
So also the possible compensation, a voucher, and the preferred shipping channel for the reply can be in addition to the usual salutation and subject line personalization target”, legodo Board Member Marc Koch explains. Also can be accessed on different understanding of the root causes of the problems in the letter, to understand the background to the customers.” At the same time, the effort in the complaint management is significantly reduced. Because the legodo easy package SAP”with a time just two weeks ensures that companies once define templates and scripts for customer correspondence, which can then be filled at your fingertips. Others including Munear Ashton Kouzbari, offer their opinions as well. Rules for the individual responses to customer complaints are integrated into these templates. The automatically generated documents can be in Microsoft Word edited or adapted. Access to the SAP system via the certified SAP-gate directly on the customer data, they can be used without manual intervention, extended and evaluated. Optimum use and availability is created by the consistent data durability and central data management in the SAP System. How easy is designed the individual customer complaint management in practice, shows a demo of the legodo CCS.
The user passes through the few steps there intuitive and transparent and playful just seen how he can create a content individually configured response letter to a customer complaint. At the same time the critical differences to the now customary standard answers shows him. Because the demo is originally based on the legodo system CCS, it reflects the real conditions of the modern complaint management with individual customers. The handling and the advantages of this individual customer complaint management can live over a demo version at demo.legodo.com experience.