The current management is turned over to the working groups and interacts closely with all members of the organization also is involved in all business processes, not only in administrative, a manager should be steeped in knowledge about production, storage, inventory, raw material purchases or inputs, sales, how to take accounting and cost impact of their decisions, as we see an integral manager. This will aim customer satisfaction and all the processes that integrate its administrative management will focus on this goal as well which will make the culture of the organization is customer oriented. However, we must begin internally with that philosophy as all members of the organization should be treated as customers, they too should they meet your needs, remember that without the cooperation and identification of workers with the objectives of the company project leader will be defeated. In forums on the subject organized by the Organizational Behavior Professor of Management graduate program quality and productivity of Faces, University of Carabobo, noted, that in Venezuela is not a utopia about this kind of leadership, of course is, is mostly found in private enterprise, and those big power companies, where innovation, creativity, assertiveness and commitment to the objectives is the only way to evaluate staff. Manage in Venezuela is a challenge, because environmental conditions are constantly changing, uncertain, turbulent, risky, you might say, that must be prepared to continuously adapt to changes and demands of the organizations with the threats, opportunities, look which unfortunately has not taken very seriously.